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Archive for Twitter – Page 2

Small Businesses on Twitter

Everyone from Oprah to Ashton Kutcher is hopping on the micro-blogging service Twitter. Basically it’s a free platform for sharing 140-character snippets of text that can easily be read online, posted on websites and pushed to mobile devices. Small businesses are turning into a creative marketing tool. The New York Times recently profiled how small businesses are using Twitter, including a crème brûlée cart (sounds like a certain cupcake truck we talked about before) a sushi restaurant, a liquor store, a bed and breakfast, and an antique shop:

“We think of these social media tools as being in the realm of the sophisticated, multiplatform marketers like Coca-Cola and McDonald’s, but a lot of these supersmall businesses are gravitating toward them because they are accessible, free and very simple,” said Greg Sterling, an analyst who studies the Internet’s influence on shopping and local businesses.

The Boston Globe recently featured restaurants that are taking advantage of Twitter, using it to post daily specials and offer freebies:

“You could be a pizza guy at a greasy spoon sending text messages from a three-year-old cellphone,’’ [Aaron] Cohen said. “You don’t need technology to be spreading your message on Twitter. It’s very utilitarian.’’

Twitter is even offering its own guide to help businesses figure out how to best use Twitter.

While some of these articles claim Twitter is easier than setting up a website (it can be), they also claim you don’t need a website. That’s one point we disagree with. A website is your online home, offering clarity, longevity and search engine traffic.

Social Media Stats

If you’re looking for confirmation that social networking sites are worth your time, check out these two collections of social media stats.

Some highlights:

  • Social media sites and blogs are the fourth most popular online activity, beating out personal e-mail.
  • 77% of all active Internet users read blogs regularly.
  • If YouTube were a country it’d be the third most populated country in the world. Facebook would be number four.
  • Half of all YouTube users visit the site at least once a week.
  • Every month more than a billion pictures are uploaded to Facebook.
  • More than half of all Twitter updates happen off of Twitter (meaning folks are using mobile devices and third party applications).

The bottom line is that people are using social media sites. They’re sharing content, opinions and recommendations. If you’re not in the mix you’re missing out.

New Haven’s Cupcake Truck

If you don’t think a website can deliver tastiness, you’ve never heard of the Cupcake Truck in New Haven, Conn. Almost every weekday owners Todd and Marsha Rowe wake up at 3:45 a.m. to bake cupcakes. By early afternoon they’ve parked their truck to peddle delicious baked goods. Every day it’s a different location—sometimes two, sometimes none—and cupcake lovers follow that truck online to get their fix.

Each day the locations, flavors and times are posted on their website and shared on Twitter. The result is that the Cupcake Truck has tapped into a rabid fan base willing to follow a truck around town and wait in line for the childhood delight of a cupcake.

What makes this whole crazy plan work is a cheap and easy way to spread the word about where the truck will be each day: The Internet. Without it they’d be reliant on foot traffic and just wouldn’t have the same buzz.

That’s one tasty website.