WebDesign.com PluginBuddy.com iThemes.tv

Archive for Website Benefits – Page 2

New Life with a New Site

A new website can breathe new life into your business. So many people today are discovering new hobbies and new interests online, and they’re bypassing the local store. Despite the irony, a website can put your local brick and mortar store back on the map.

Maybe you have a fabric and sewing machine repair shop. Thanks to sites like Etsy, craftiness is big right now. Scores of people who haven’t sewn more than a button are creating incredible things. Craft fairs are suddenly hip.

When all these sewing, quilting, knitting craftsters need to fix their sewing machines or stock up on supplies, they’re going to turn to the web, not the yellow pages. They’ll type in “sewing machine repair” and the name of your city or area.

Having a website makes it more likely they’ll find you.

These crafty hipsters may even be more likely to support a local store instead of the national chains, but only if they can find a local store. Having a website enables you to tap that market and find a whole new clientele for your store.

Lame Website or No Website?

So what’s worse: A lame website or not having a website at all? It’s a toss up. Neither one is especially helpful. But in the end I think something is better than nothing.

If you have something online, people can find you.

If you have nothing online, they’ll find someone else.

A lame website can introduce all kinds of problems, yes, but most of the time it’s still better than nothing. A chance at making a sale is better than no chance at all. Trying is better than not trying at all. Mistakes can be forgiven and poor first impressions can be overcome, but if you’re not even in the game to make mistakes then you’ll never have a chance to score.

A lame website is better than no website because it offers that small chance at success.

Lame is not a Strategy
Don’t misunderstand—that lameness is still an incredible hurdle. Obviously a good or even decent website is better than either a lame site or no site. If your site is too lame it becomes a liability*. If information is outdated it’s going to hurt more than help. If your site strays into unethical lameness that’s even worse. And having customers pointing and laughing at your lameness is no boost to the ego.

We’re not advocating lameness. But if you’re afraid to even have a website because it might be lame, the risk of being lame has greater rewards than the risk of doing nothing.

Lame Website

  • Worst case scenario: Customer angered by your lameness never comes back.
  • Best case scenario: Customer grudgingly overlooks lameness and you make a sale.

No Website

  • Worse case scenario: Customer never finds you in the first place.
  • Best case scenario: Customer never finds you in the first place.

It’s a slim advantage, but lame is better than nothing.

So get a website. But do yourself a favor and make sure it’s not lame.

* There are obviously varying degrees of lameness. Some are excusable and we point and laugh. Others are bad practice and deserve a stern wag of the finger. Both of those types can be overcome with a lot of hard work and non-lameness. But there are forms of lameness that will sink you like a rock, never to be overcome. These kinds of lame would include anything illegal or unethical, anything slanderous or harmful. If you’ve got those kinds of lame, then you’re better off with no website.

Flexible Marketing for Your Business

Your business needs to be online because it makes your marketing more flexible. More than any other medium the Internet offers flexibility:

  • If you take out an ad in the print yellow pages you can’t change it.
  • If you do a radio commercial you can’t make the sale better after you turn in the ad (well you can, but it’ll cost you).
  • If you send out a direct mail piece and forget to add a detail you’re stuck.

But with a website you’re in control (at least you better be—it’s one of our 7 Keys to Successful Websites). You can change up your marketing whenever you want. You can make the sale better or longer or smarter. You can add all the details you want whenever you want.

If you’re continually updating your business website you have the flexibility to spread your message right now—without costing you extra. And if that message changes tomorrow, no problem—you can change it.

  • A restaurant can post its daily specials and change them that day.
  • A nonprofit reeling from economic woes can put out an emergency plea for donations.
  • A contractor with especially busy crews can post an explanation online and encourage people to schedule their jobs ahead of time—even offer a discount for doing so.
  • A store can post new directions and maps when construction causes headaches.

Change is the mantra of the business world. Conveniently, that’s also true online. And that kind of flexibility is a boost to your business.

Online Search: Where is Your Business?

Want to know the number one reason why your business needs a website? Go to any search engine, enter your business name and see what comes up.

What do you see? If you don’t currently have a website, best case scenario you’ll find positive reviews, maybe neutral yellow pages listings.  Completely unrelated websites appearing in the results isn’t necessarily harmful, but they’re not at all helpful. Worst case scenario you’ll find other people saying negative things about your business.

Having a website won’t automatically put you at the top of these results (for that you’ll need search engine optimization), but you’ll at least have a shot at being there.

But more than anything having a website gives you a voice to speak for yourself. Positive reviews are great, but they might not tell the whole story (and they can easily mess up basic information like your address). A yellow page listing can also be helpful, but it won’t give details about where to park or what your current promotion is. And negative comments—yikes. The only way to respond to that is to tell your side of the story. You can’t do that unless you have a space online that you control—your own site.

People are always looking for information online. If they’re looking for you, chances are they’ll find something. Better make sure that something is your website.

Go Where the People Are

Your business needs an online presence because that’s where your customers are:

People are looking for information online, so you need to be there. It’s time to bring your business into the digital age. And it doesn’t have to be scary—we promise.

Why Wouldn’t You Want a Website?

Having a website is such a common, beneficial, no-brainer marketing move these days that perhaps it’s better to ask why you wouldn’t want a website. What reason could you possibly have for not wanting an online presence?

Too Expensive
The first and loudest complaint might be that a website is just too expensive. And in some cases that’s true. If you’re springing for custom design from topnotch graphic designers, if you need a custom content management system created from scratch by Internet nerds that make Bill Gates look cool, if you want video and music and animation and all the extras—then yes, it will cost a fortune.

It would also be a waste of money. Instead of shelling out all that cash you can get good design with templates. You can use a free or inexpensive content management system like WordPress. You don’t even need video or music or animation—often times those extras can just be over the top and annoying.

Just like anything else, the price of a website depends on a number of factors, but it can range from free to way too much. But a perfectly serviceable—and profitable—website can be had for a minimal investment. (What’s a minimal investment? Our packages start at $199.)

Too Techie
Another standard reason not to have a website is the slightly befuddled look that comes when someone asks about a website. “How do I even set that up?” You don’t have to be a Luddite to fall into this camp. For many folks working the mouse and navigating a website is enough of a challenge, never mind actually building their own website.

Luddites, rejoice: You don’t have to be a techie to have a website. There are options that take away the heavy tech lifting and make running a website as easy as typing an e-mail. And if typing an e-mail is too much, there are services that will cover the whole shebang. Most of these options will boost the price tag, but depending on what you need and how much you’re willing to learn how to do yourself, you can still get a good website without being a techno genius and without breaking the bank.

Too Time Intensive
If you run your own business you don’t need to be reminded that you’re too busy for a website. You don’t have the spare minutes to learn what needs to be done, how to set it up and keep the site going.

But you also might find that you can’t afford not to take the time. More and more people are online and those people are doing more and more things online. If you’re not online, they’ll pass you by.

Launching and maintaining a website does take time, but it shouldn’t overwhelm your calendar. And if you do it right, your website should more than pay for the time you spend.

Much like the price tag, how much time you want to spend on your site can vary. Maybe all you need is a basic site with minimal updates. You could be up and running in a few hours and maintenance could take maybe an hour per month. Even a more involved set up with frequent updates doesn’t have to take forever. An hour per week amounts to less than 15 minutes per day. If that effort pays for itself, what’s the harm?

If you’re too busy getting rich from your business to have a website, then maybe you don’t need one. But if you find things slowing down or the return for your time and effort not being as good as it used to be, then a website might be the answer.

Bottom Line
There are very few reasons not to have a website. But websites being too expensive, too techie and too time intensive are not among them.