Are you heading up a web development firm that wants to improve your bottom line? Then here is one great business strategy to help you.
RESPOND.
One word that gets missed on too many opportunities. One action that people love and expect. One thought on how you can differentiate yourself from the thousands of other design firms [...]
Archive for Customer Service
One Great Business Strategy
There’s No Hiding on the Web
The other day I took my car in for a routine oil change and tire rotation. No big deal. Then the service guy calls me over and points out that the tires I replaced a year and a half ago—the ones with only 22,000 miles on them—are nearly worn out and need to be replaced.
Isn’t [...]
Your Website Needs a Business
Your business needs a website. That’s important. But even more importantly, your website needs a business.
You can’t just slap up your name in cyberspace and call it good. You need to have a clear and specific strategy for how you’re going to use your website to help your business.
You need a plan:
Educational Marketing – You [...]
Educate Your Customers like Apple
I am a Mac fanboy. I bought my first Mac in 1994. I’ve had at least 4 of them, plus 2 iPhones, an iPod, and even had a Newton. So you could say I’m extremely fond of their brand and their awesome products. In fact, most of the WebDesign.com team works on Apple computer (thanks [...]
